SYMPTOM:
When trying to access the MicroStrategy Web 8.1.x main page, users may receive the following error:
Server Error in ‘/MicroStrategy’ Application.
Configuration Error: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately
Unrecognized attribute ‘xmlns’
Configuration Error: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately
Unrecognized attribute ‘xmlns’
CAUSE:
This error may begin appearing after Microsoft .NET Framework 2.0 is installed on the MicroStrategy Web server machine. The web.config file has an extra attribute, xmlns=”http://schemas.microsoft.com/.NetConfigurat ion/v2.0″, added to it, which MicroStrategy Web then cannot resolve when reading the configuration file.
ACTION:
This error can be resolved by the following steps below:
- Navigate to the web.config file, found by default at C:Program FilesMicroStrategyWeb ASPx.
- On line 2, comment out or delete the following line from inside the configuration tag:
xmlns=`http://schemas.microsoft.com/.NetConfigurat
ion/v2.0` - Save the changes to the file.
Users should now be able to login to MicroStrategy Web 8.1.x.