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When trying to access the MicroStrategy Web 8.1.x main page, users may receive the following error:
    Server Error in ‘/MicroStrategy’ Application.
    Configuration Error: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately
    Unrecognized attribute ‘xmlns’
This error may begin appearing after Microsoft .NET Framework 2.0 is installed on the MicroStrategy Web server machine. The web.config file has an extra attribute, xmlns=”″, added to it, which MicroStrategy Web then cannot resolve when reading the configuration file.
This error can be resolved by the following steps below:
  1. Navigate to the web.config file, found by default at C:Program FilesMicroStrategyWeb ASPx.
  2. On line 2, comment out or delete the following line from inside the configuration tag:
  3. Save the changes to the file.
Users should now be able to login to MicroStrategy Web 8.1.x.

TN13535: When trying to access the main page, users receive the error ‘Configuration Error: Unrecognized attribute xmlns’ in MicroStrategy Web 8.1.x

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