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SYMPTOM:
When trying to access the MicroStrategy Web 8.1.x main page, users may receive the following error:
    Server Error in ‘/MicroStrategy’ Application.
    Configuration Error: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately
    Unrecognized attribute ‘xmlns’
CAUSE:
This error may begin appearing after Microsoft .NET Framework 2.0 is installed on the MicroStrategy Web server machine. The web.config file has an extra attribute, xmlns=”http://schemas.microsoft.com/.NetConfiguration/v2.0″, added to it, which MicroStrategy Web then cannot resolve when reading the configuration file.
ACTION:
This error can be resolved by the following steps below:
  1. Navigate to the web.config file, found by default at C:Program FilesMicroStrategyWeb ASPx.
  2. On line 2, comment out or delete the following line from inside the configuration tag:
      xmlns=`http://schemas.microsoft.com/.NetConfiguration/v2.0`
  3. Save the changes to the file.
Users should now be able to login to MicroStrategy Web 8.1.x.

TN13535: When trying to access the main page, users receive the error ‘Configuration Error: Unrecognized attribute xmlns’ in MicroStrategy Web 8.1.x

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