MicroStrategy | TN19579: How to troubleshoot problems with MicroStrategy Intelligence Server Statistics logging

by Vels | Jun 9, 2016 | Wednesday

Sometimes MicroStrategy Administrators may notice that the MicroStrategy Intelligence Server suddenly stops logging statistics. That condition can be caused by various factors. Some factors are listed below:Database Server hosting...

MicroStrategy | TN39821: Statistics not logging with Error in Statistics.log that table infrastructure not correct in MicroStrategy Enterprise Manager 9.x

by Vels | Jun 9, 2016 | Wednesday

SYMPTOM:When setting a Unix/Linux OS-based  Intelligence Server to collect statistics in MicroStrategy 9.x, the statistics are not being logged. When enabling statistics trace logging, the error below shows up in...

MicroStrategy | TN222293: Does Enterprise Manager provide any tracking or statistics for Intelligence Server uptime in MicroStrategy 9.x?

by Vels | Jun 9, 2016 | Wednesday

QUESTION:Does Enterprise Manager provide any tracking or statistics for Intelligence Server uptime in MicroStrategy 9.x?ANSWER:Enterprise Manager does not currently provide any tracking or statistics for...

MicroStrategy | TN42699: Would Change Journaling entries migrate over to new environments after performing Project Duplications or object migrations via Object Manager?

by Vels | Jun 6, 2016 | Wednesday

QUESTION: If a user has Change Journaling enabled, would these journal entries carry over to new environments after performing Project Duplications ormigrating objects via Object...

MicroStrategy | TN297238: Dashboard performance troubleshooting MicroStrategy 10.x

by Vels | Jun 3, 2016 | Monday

Many times, causes of poor performance can be simplified to specific components. To troubleshoot performance issues, users must identify these components, then make the appropriate modifications to the environment and/or to the MicroStrategy dashboard to reduce...